FAQS
Q： Can you recreate our products or buildings in brick form?
A：Absolutely. We can recreate your products, buildings, or designs in brick form using io and digital design tools. Our professional team works directly from your photos, CAD files, or blueprints to ensure every model is detailed and structurally accurate.
Q： What makes your approach suitable for my brand?
A：Our approach combines expert design techniques with a sharp focus on brand detail and structural integrity. We ensure that every model is both visually authentic and functionally stable, making our sets the perfect choice for high-end corporate gifts, retail products, or promotional displays.
Q： How long does it take to produce custom brick sets?
A：Custom Brick Figures: Design time is 1–3 working days. Sample Production takes 5-7 working days after design confirmation.
Special Building Block Sets: Design typically takes 3–7 days, and sample production takes 7–12 days. Mass production generally requires 15–30 days, depending on complexity and order volume. Large-scale or highly complex projects may require 40–50 days from final approval to delivery.
Q： What kind of materials do you use for your bricks?
A：We use high-quality, non-toxic ABS plastic to ensure safety and durability. Our bricks are manufactured to be color-consistent and scratch-resistant, providing a premium feel for both collectors and corporate branding projects. All our materials meet international safety standards, including CE and CPC certifications.
Q： What is the minimum order quantity (MOQ) for custom brick sets?
A：For individual custom brick figures, the MOQ is as low as 1 set. For mass-produced custom building block sets, the MOQ typically starts at 100 units, depending on the design and production complexity. For large-scale corporate or promotional projects, minimums may be adjusted based on specific customization requirements.
Q： Do you handle international shipping and customs?
A：Yes, we provide comprehensive logistics support. We handle international shipping and customs clearance for all orders. Our logistics partners ensure safe, tracked delivery to your doorstep worldwide, with all necessary documentation included for a seamless experience.
Our support team is available from Mon Fri, 10am to 16:30pm (CET Time)
Average answer time: 7 hrs